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Certification is conditional on maintaining the required performance standards throughout the certified period of registration
The British Assessment Bureau, 30 Tower View, Kings Hill, Kent, ME19 4UY
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The management system of Certificate Number 220917
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Resolving Ltd T/A Resolver
56 Ayres Street, London, SE1 1EU
has been assessed and certified as meeting the requirements of
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BS EN ISO/IEC 27001:2017
for the following activities
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The provision of issue resolution services encompassing an online complaints service, business analytics, an online complaint mediation tool for major UK Ombudsman and all internal related supporting processes.
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This is in accordance with the Statement of Applicability Version 1.0 dated 10/03/2020.
Further clarifications regarding the scope of this certificate and the applicability of requirements may be obtained by consulting the certifier.
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Valid from
Initial Certification: 06 April 2020
Latest Issue: 24 April 2020
Expiry Date: 05 April 2023
subject to annual assessments
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Authorised by
Mike Tims
Chief Executive Officer
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